ARTIFICIAL INTELLIGENCE IN SAP HCM: A SYSTEMATIC ANALYSIS OF IMPLEMENTATION STRATEGIES AND OPERATIONAL IMPACTS ON MODERN HR FUNCTIONS
Keywords:
Artificial Intelligence In HR, SAP Human Capital Management, Predictive HR Analytics, Robotic Process Automation, HR Digital TransformationAbstract
This article examines the transformative impact of artificial intelligence and automation technologies on human resource management processes within SAP Human Capital Management (HCM) systems. Through comprehensive analysis of current implementations and emerging trends, the article explores how AI-driven solutions are revolutionizing core HR functions, including talent acquisition, employee development, and administrative operations. The article investigates the implementation of machine learning algorithms in recruitment processes, predictive analytics in talent management, and robotic process automation in administrative tasks. The article presents a framework for understanding the integration of AI technologies while addressing critical ethical considerations and the necessity of human oversight in AI-driven HR decisions. The findings reveal significant improvements in operational efficiency, decision-making accuracy, and employee experience, while highlighting important considerations for data privacy, algorithmic bias, and change management. The article contributes to the growing body of knowledge on HR technology transformation by providing actionable insights for organizations implementing AI solutions within SAP HCM, while also identifying future research directions and potential challenges in the evolving landscape of HR automation.
References
R. D. Johnson, K. M. Lukaszewski, and D. L. Stone, "The Evolution of the Field of Human Resource Information Systems: Co-Evolution of Technology and HR Processes," Communications of the Association for Information Systems, vol. 38, no. 28, pp. 1-28, 2016. Available: https://core.ac.uk/download/pdf/301373665.pdf
I. Hasan, R. Chakraborty, and M. A. Alam, "Performance Analysis of Machine Learning Algorithms in Resume Recommendation Systems," BRAC University, 2018. Available: https://dspace.bracu.ac.bd/xmlui/bitstream/handle/10361/10187/14302029,14301075,14301001_CSE.pdf?sequence=1
A. Lalwani, A. Pimpalkar, R. Chaudhari, M. Inshall, M. Dalwani, and T. Saluja, "Job Applications Selection and Identification: Study of Resumes with Natural Language Processing and Machine Learning," IEEE, 2021. Available: https://ieeexplore.ieee.org/abstract/document/10063010/authors#authors
M. Ggaliwango, J. Majwega, and M. R. Alam, "A Machine Learning Approach for Employee Retention Prediction," in 2021 IEEE Region 10 Symposium (TENSYMP), 2021, pp. 1-6. Available: https://doi.org/10.1109/TENSYMP52854.2021.9550921
D. H. Timbadia, P. J. Shah, S. Sudhanvan, and S. Agrawal, "Robotic Process Automation Through Advanced Process Analysis Model," in 2020 International Conference on Inventive Computation Technologies (ICICT), 2020, pp. 1-6. Available: https://doi.org/10.1109/ICICT48043.2020.9112447
V. Jadhav, H. Patil, S. Amrutkar, and P. Deshmukh, "Implementation of RPA in Human Resource Automated System," International Journal of Research and Analytical Reviews (IJRAR), vol. 1, no. 9, pp. 1-10, 2022. Available: https://ijrar.org/papers/IJRAR1CNP019.pdf
S. Jha, "Data Privacy and Security Issues in HR Analytics: Challenges and the Road Ahead," in Lecture Notes in Networks and Systems (LNNS), 2021, pp. 199-206. Available: https://link.springer.com/chapter/10.1007/978-981-16-2126-0_17
J. Chai and A. Li, "Deep Learning in Natural Language Processing: A State-of-the-Art Analysis," IEEE Access, 2020. Available: https://ieeexplore.ieee.org/abstract/document/8949185
B. Chavali, S. K. Khatri, and S. A. Hossain, "AI and Blockchain Integration," IEEE Conference Proceedings, 2020. Available: https://ieeexplore.ieee.org/abstract/document/9197847
Published
Issue
Section
License
Copyright (c) 2025 Vijayaratnam Sirangula (Author)

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.