TRANSFORMING TELECOM BSS: THE EVOLUTION OF ENTERPRISE SOLUTIONS
Keywords:
Artificial Intelligence, Microservices Architecture, Enterprise Solutions, Digital Transformation, Business Support SystemsAbstract
The telecommunications industry is witnessing a fundamental transformation in Business Support Systems (BSS) to meet evolving enterprise demands. This comprehensive article examines the shift from traditional uniform approaches to specialized enterprise-centric solutions, highlighting the impact of AI-driven service customization, advanced backend integration, and enhanced security measures. The article explores how modern BSS platforms leverage emerging technologies to improve operational efficiency, customer experience, and service delivery capabilities. By implementing a microservices architecture, unified systems integration, and self-service capabilities, telecom providers are achieving significant improvements in service management, customer satisfaction, and operational costs. The article also investigates the role of advanced security frameworks and payment processing systems in ensuring secure and efficient service delivery.
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Copyright (c) 2025 Bhaskara Srinivas Beeraka (Author)
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
