JAYMIN HARISHKUMAR SUTARWALA. TRANSFORMING PHARMACEUTICAL PATIENT CARE: A SYSTEMATIC ANALYSIS OF CRM AUTOMATION IMPLEMENTATION AND OUTCOMES. INTERNATIONAL JOURNAL OF COMPUTER ENGINEERING AND TECHNOLOGY, [S. l.], v. 16, n. 01, p. 3572–3591, 2025. DOI: 10.34218/IJCET_16_01_247. Disponível em: https://ijcet.in/index.php/ijcet/article/view/IJCET_16_01_247.. Acesso em: 21 jun. 2026.