NARENDRA MADDUKURI. OPTIMIZING APPEALS AND GRIEVANCES WORKFLOWS IN HEALTHCARE. INTERNATIONAL JOURNAL OF COMPUTER ENGINEERING AND TECHNOLOGY, [S. l.], v. 15, n. 06, p. 1827–1839, 2024. Disponível em: https://ijcet.in/index.php/ijcet/article/view/162.. Acesso em: 23 jun. 2025.