SHRADHA KOHLI. BUILDING USER TRUST IN CONVERSATIONAL AI: THE ROLE OF EXPLAINABLE AI IN CHATBOT TRANSPARENCY. INTERNATIONAL JOURNAL OF COMPUTER ENGINEERING AND TECHNOLOGY, [S. l.], v. 15, n. 5, p. 406–413, 2024. DOI: 10.5281/zenodo.13833413. Disponível em: https://ijcet.in/index.php/ijcet/article/view/IJCET_15_05_038.. Acesso em: 4 feb. 2026.