IJCET_15_04_078. INTEGRATION OF SALESFORCE EINSTEIN AI IN CUSTOMER RELATIONSHIP MANAGEMENT. INTERNATIONAL JOURNAL OF COMPUTER ENGINEERING AND TECHNOLOGY, [S. l.], v. 15, n. 4, p. 897–914, 2024. DOI: 10.5281/zenodo.13614307. Disponível em: https://ijcet.in/index.php/ijcet/article/view/IJCET_15_04_078.. Acesso em: 4 feb. 2026.